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Refund Policy
Understand how refunds work with Alistbookings.
Eligibility for Refunds
Refunds are available for eligible purchases made directly through Alistbookings. Eligibility is generally limited to purchases within 14 days of payment. Refund requests will be reviewed on a case-by-case basis to ensure compliance with our terms and any applicable laws. Certain circumstances, such as misuse of services, may render a purchase ineligible for a refund.
How to Request a Refund
To request a refund, contact our support team at support@alistbookings.com with your purchase details, including the date of purchase, payment method, and reason for the request. Providing accurate and complete information will help us process your request efficiently.
Processing Time
Once your refund request is approved, refunds are typically processed within 5-10 business days. The time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider. We are not responsible for delays caused by third-party payment processors.
Non-Refundable Items
Certain services, subscriptions, or promotional offers may be non-refundable. Examples include completed digital services, one-time consultations, or limited-time discounts. Non-refundable items will be clearly indicated at the time of purchase. Please review product descriptions and terms carefully before completing your purchase.
Partial Refunds
In some cases, partial refunds may be issued. This could occur when part of the service has already been delivered, or if a portion of the purchase is deemed non-refundable. The exact amount of any partial refund will be determined by Alistbookings and communicated to you prior to processing.
Cancellations
You may request to cancel a pending purchase or subscription before the service is delivered or billed. Cancellations are subject to review and confirmation by our support team. Once the service has commenced, cancellations may not be eligible for a refund, depending on the type of service purchased.
Dispute Resolution
If you believe a refund has been incorrectly denied or processed, please contact our support team. We will work with you to resolve any disputes in a fair and timely manner. Unresolved disputes may be escalated according to the governing laws applicable to your location.
Contact Support
For any questions or concerns about refunds, please contact our support team via the Contact page or email at support@alistbookings.com. Our team strives to respond to all inquiries promptly and provide clear guidance throughout the refund process.